Terms of Service

  • OVERVIEW

    Please read these Terms of Service ("Agreement", "Terms of Service") carefully before using www.sleepenvie.com ("the Site") operated by Sleep Envie ("us", "we", or "our"). This Agreement sets forth the legally binding terms and conditions for your use of the Site at www.sleepenvie.com.

  • CODE OF CONDUCT

    By accessing or using the Site in any manner, including, but not limited to, visiting or browsing the Site or contributing content or other materials to the Site, you agree to be bound by these Terms of Service.

  • TERMINATION

    These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Sleep Envie without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

    This Site is for use by users who are eighteen (18) years of age or older. Users under the age of eighteen (18) are not permitted to use the Site without the consent of a parent or legal guardian. By using the Site, you represent that you are at least eighteen (18) years of age, or that you have the consent of a parent or legal guardian.

  • GOVERNING LAW

    The laws of the province of Ontario these Terms of Use and your use of the site, and you irrevocably consent to the jurisdiction of the courts located in the province of Ontario for any action arising out of or relating to these Terms of Use. We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of the province of Ontario and of Canada. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

  • ELECTRONIC COMMUNICATIONS

    When you visit the Site, send us e-mails, live chat, or enter an email address anywhere on the Site, you are communicating with us electronically. In so doing, you consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

  • WARRANTIES

    The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

  • COPYRIGHT and TRADEMARKS

    The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and International copyright laws, and is the property of Sleep Envie. The collective work includes works that are licensed to Sleep Envie.

    Copyright 2016, Sleep Envie ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Sleep Envie or purchasing Sleep Envie products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Sleep Envie or to purchase Sleep Envie products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Sleep Envie. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

    All trademarks, service marks and trade names of Sleep Envie used in the site are trademarks or registered trademarks of Sleep Envie.

  • CHANGES TO THIS AGREEMENT

    We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms of Service.

    Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site or discontinue any use of the Site immediately.

  • RETURN POLICY

    We will provide you with a full refund of the money spent on your Mattress if you are not completely satisfied with your sleeping experience within the first one hundred (100) nights of Mattress delivery. Additionally, we will arrange for a free pickup and removal of your Mattress if you elect to return it.

    Upon delivery of your Mattress, you have a one hundred (100) day period of time to return your Sleep Envie mattress. Upon return within the 100 night window, you will receive a full refund of the applicable amount spend specifically on the mattress you are returning.

    You may only have one (1) Mattress returned per household or shipping address. Any Mattress that has been resold, gifted or transported outside of Canada or the continental United States are not eligible for return.

  • COPYRIGHT and TRADEMARKS

    The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the Canadian and International copyright laws, and is the property of Sleep Envie. The collective work includes works that are licensed to Sleep Envie.

    Copyright 2016, Sleep Envie ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Sleep Envie or purchasing Sleep Envie products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Sleep Envie or to purchase Sleep Envie products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Sleep Envie. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

    All trademarks, service marks and trade names of Sleep Envie used in the site are trademarks or registered trademarks of Sleep Envie.

  • SHIPPING

    Free standard shipping is available in Canada and continental US (All States except for Alaska and Hawaii). We will attempt to ship your Mattress as soon as possible however delays which are out of our control may very well occur. You agree and acknowledge that we have no control over third party shipping providers such as FedEx and UPS (“Shipping Company”) and we have no liability for lost or damaged mattresses once they are handed off to the Shipping Company. You are responsible for filing and making claims regarding lost or damaged Mattresses directly to the Shipping Company.

  • LIMITATION OF LIABILITY

    You acknowledge and agree that you assume full responsibility for your use of the site. You acknowledge and agree that any information you send or receive during your use of the site may not be secure and may be intercepted by unauthorized parties. You acknowledge and agree that your use of the site is at your own risk and that the site is made available to you at no charge. Recognizing such, you acknowledge and agree that, to the fullest extent permitted by applicable law, neither Sleep Envie now its affiliates, suppliers or third party content providers will be liable for any direct, indirect, punitive, exemplary, incidental, special, consequential, or other damages arising our of or in any way related to the site, or any other site you access through a link from this site or from any actions we take or fail to take as a result of communications you send to us, or the delay or inability to use the site, or for any information, products or services advertised in or obtained through the site, Sleep Envie's removal or deletion of any materials submitted or posted on its site, or otherwise arising out of the use of the site, whether based on contract, tort, strict liability or otherwise, even if Sleep Envie, its affiliates or any of its suppliers has been advised of the possibility of damages. This disclaimer applies, without limitation, to any damages or injury arising from any failure of performance, error, omission, interruption, deletion, defects, delay in operation or transmission, computer viruses, file corruption, communication-line failure, network or system outage, your loss of profits, or theft, destruction, unauthorized access to, alteration of, loss of use of any record or data, and any other tangible or intangible loss. You specifically acknowledge and agree that neither Sleep Envie nor its suppliers shall be liable for any defamatory, offensive or illegal conduct of any user of the site. Your sole and exclusive remedy for any of the above claims or any dispute with Sleep Envie is to discontinue your use of the site. You and Sleep Envie agree that any cause of action arising out of or related to the site must commence within one (1) year after the cause of action accrues or the cause of action is permanently barred. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation or liability for consequential or incidental damagers, all or a portion of the above limitation may not apply to you.

  • INDEMNIFICATION

    You agree to indemnify, defend and hold harmless Sleep Envie and its affiliates and their officers, directors, employees, contractors, agents, licensors, service providers, subcontractors and suppliers from and against any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from your use of the site and any violation of these Terms of Use. If you cause a technical disruption of the site or the systems transmitting the site to you or others, you agree to be responsible for any and all losses, liabilities, expenses, damages and costs, including reasonable attorneys' fees and court costs, arising or resulting from that disruption. Sleep Envie reserves the right, at its own expense, to assume exclusive defense and control of any matter otherwise subject to indemnification by you and, in such case, you agree to cooperate with Sleep Envie in the defense of such matter.

  • CONTACT US

    If you have any questions about this Agreement, please contact us at info@sleepenvie.com or toll free at 877-366-1975